aes24 International Evaluation Conference

Authors: Charlie Tulloch (Policy Performance)

Many people will be attending their first AES conference - welcome!
This workshop is targeted at new and emerging evaluators who are seeking to build their familiarity with the key concepts and language used in evaluation and the main elements of evaluation project delivery.
This will provide you with a plotted history of the evaluation field so you feel more comfortable engaging in deeper-dive topics over coming days. The session is grounded in theory, drawing on leading thinkers and methods that are central to our practice.
Key concepts to be covered include: what is evaluation? why should we evaluate? what can be evaluated? when to evaluate? how to evaluate? where can I learn more about evaluation?
The forum will help many brave young and emerging evaluators to navigate through often choppy evaluation waters so they don't feel 'all at sea' over coming days.

Authors: Emily Lapinski (Central Land Council ),Malkirdi Napaljarri Rose (Centre For Human Security and Social Change, La Trobe University, AU), Glenda Napaljarri Wayne (Central Land Council, AU), Geoffrey Jungarrayi Barnes (Central Land Council, AU), Alex Gyles (Centre For Human Security and Social Change, La Trobe University, AU)

For evaluation to support transformational change, research suggests strategies must focus on localised Indigenous values, beliefs and worldviews. Decolonising evaluation involves identifying and addressing power and considering what is being evaluated, by whom and how. In this paper we argue that these developments are necessary but insufficient and suggest a possible way forward for further decolonising the field of evaluation. To support change for Indigenous Australians the emphasis needs to move from simple evaluation of individual programs to more critical examination of their combined impact on communities from local perspectives.

This paper explores how Warlpiri and non-Indigenous allies are collaborating to create and use their own community-level impact assessment tool. The 5-year Good Community Life Project is supporting Warlpiri residents of Lajamanu in the Northern Territory to define, assess and take action for a 'good community life'. Warlpiri will explain how they created the approach for assessing wellbeing in Lajamanu, and how they are using emerging results to give voice to their interests and advocate for the life they envision for future generations.

The project involves collaboration between Warlpiri community members, land council staff and university researchers, drawing on Indigenous concepts of 'two-way' seeing and working, relationality, and centring Indigenous voice and values. Applying these concepts in practice is challenging, particularly for non-Indigenous allies who must constantly reflect and use their privilege to challenge traditional views on 'robust' evaluation methodology.

Warlpiri and the land council see potential for this work to improve life in Lajamanu and as an approach that could be applied across Central Australian communities. Going beyond co-designed and participatory evaluation to critical examination of impact is the next step in supporting change with Indigenous communities. This paper will focus on Warlpiri perspectives, plus brief reflections from non-Indigenous allies, with time for the audience to discuss broader implications.

Authors: Mark Power (Murawin ),Carol Vale (Murawin, AU)

This presentation explores the paramount importance of culturally sensitive engagement methodologies in ensuring meaningful contributions from Aboriginal and Torres Strait Islander communities to mission programs. Murawin, an Aboriginal-led consultancy, has developed a robust Indigenous Engagement Strategy Framework grounded in the principles of reciprocity, free, informed and prior consent, mutual understanding, accountability, power sharing, and respect for Indigenous knowledge systems. Our session aims to share insights into the necessity of prioritising Aboriginal and Torres Strait Islander voices in engagement, co-design, and research, highlighting the significance of cultural competence in fostering mutual respect and understanding.
We will discuss three key messages: the imperative of deep knowledge and understanding of Aboriginal and Torres Strait Islander cultures in engagement practices; the success of co-design processes in facilitating genuine and respectful engagement; and the strategic partnership with CSIRO to enhance cultural competence and inclusivity in addressing Indigenous aspirations and challenges. These points underscore the critical role of acknowledging cultural interactions and ensuring cultural sensitivity in building strong, respectful productive relationships with Indigenous communities.
To achieve our session's objectives, we have designed an interactive format that blends informative presentations with the analysis of case studies, complemented by engaging intercultural discussions. This approach is intended to equip participants with actionable insights drawn from real-world examples of our collaborative ventures and co-designed projects. Through this comprehensive exploration, we aim to enrich participants' understanding of successful strategies for engaging Aboriginal and Torres Strait Islander communities, ultimately contributing to the achievement of more inclusive and impactful outcomes in mission programs and beyond.

Authors: Rachel Wilks (Grosvenor), Kristy Hornby (Grosvenor)

As we learn the practice of evaluation, we often have experienced evaluators around us. They provide us guidance and guardrails within which to learn and grow our capabilities - but what happens when we no longer have this support? How do we stop ourselves from getting lost?

This session will provide tips and tricks for evaluators going out into the world on their own. Attendees will leave with practical advice and strategies to help keep them on track while they build their autonomy.

Authors: Susie Fletcher (Australian Healthcare Associates)

Auslan is a visual, signed language that was developed by and for the Australian Deaf community. People who use Auslan as their primary or preferred language are not necessarily fluent in English. Our team was engaged to review access to interpreter services for Auslan users, a population group that is often underrepresented in evaluation. In this presentation we will highlight some of the issues evaluators need to consider when working with this marginalised community, and share practical skills and techniques for making their evaluations more accessible.

Authors: Skye Trudgett (she/her) - Kowa, AU, Katie Stubley (she/her) - Griffith University, AU, Terri Reid (she/her), Chloe Wegener(she/her), Banok Rind (she/her), Sophie Spry (she/her), Niamh Kealy (she/her)- Wiyi Yani U Thangani Institute for First Nations Gender Justice, AU

Measurement and data does not need to be all about numbers—it is about our heart and spirits, it is about voice, story, emotion—it is about truth. Numbers can tell us all sorts of lies, Wiyi Yani U Thangani is and always has been about—your voice—what you are saying about your lives, how you see your future and what matters to you.' June Oscar AO, Chair of Wiyi Yani U Thangani Institute.
Quantitative data often dominate measurement and evaluation, yet true understanding requires tapping into the heart and spirit of communities. As June Oscar AO poignantly reminds us, it is the voice, story, emotion, and truth that bring depth to data. This session at the AES conference offers a hands-on experience that transcends traditional data collection, engaging participants in co-creating collaborative Impact Yarns through deep listening, yarning, and creative expression.
Join us in a dynamic workshop where sculpture and artwork become powerful tools for storytelling and knowledge sharing. Participants will learn to capture the nuanced experiences of First Nations communities, reflecting on how these creative practices can reveal the interconnectedness of our lives and contribute to systemic change. By integrating Indigenous methodologies, we will collectively explore the rich, qualitative data that emerges from individuals' lived realities and aspirations.
As we craft and shape our narratives, we will reflect on how these stories can inform and transform policies and initiatives. This immersive session is not just about creating art; it is about embodying the principles of gender justice and equality, respecting cultural heritage, and acknowledging the diverse ways communities envision their future.
Experience the power of collaborative creation, where every word spoken, and every form sculpted enriches our collective understanding of impact. This workshop is an invitation to step away from the spreadsheet and into a space where every voice contributes to a tapestry of change. Come, let us shape a more empathetic and embracing approach to measurement—one that values the stories and truths of all peoples. truths of all peoples.

Authors: Kate Nichols (Department of Jobs, Skills, Industry and Regions - Victoria), Milbert Gawaya (Department of Jobs, Skills, Industry and Regions, AU)

First Peoples/settler state treaties have been likened to marriage - an evolving and changeable (political) relationship, not an endpoint or divorce (Blackburn, 2007). But what does this look like in practice given marriage's checkered connection with power imbalance and violence through to romance and deep, trusting companionship?

Contemporary colonial 'settlerism' (after Aunty/Dr Lilla Watson, in Watego, 2021) is undergoing structural change in Victoria, with Victoria's First Peoples sitting down with the Victorian State Government in 2024 to commence statewide treaty negotiations. Treaty is an acknowledgement that British sovereignty did not extinguish Aboriginal sovereignty, opening-up a "third space of sovereignty" (after Bruyneel, 2007) where co-existing sovereigns can further contest the "sovereignty impasse" (ibid., 2007), while Indigenous people control their own affairs.

Treaty is expected to reshape how the Victorian state government operates, challenging state laws, institutions, policies, programs and processes, which together, have contributed to First Nations disadvantage and suffering. Government evaluation practices will need their own shake-up.

How can public sector evaluators help establish an equal, strong and nourishing treaty marriage? This short paper shares emerging ally insights into how local practices are evolving to support Victoria's Treaty and self-determination. It shares reflections from a recent evaluation of Traditional Owner grant programs, conducted in partnership between key Aboriginal and non-Aboriginal public sector staff. It is a story of both-ways practice and the time, trust and bravery required to achieve deep change. It also highlights the role of lifelong cultural learning and behaviour change for ally evaluators. Culturally responsive evaluation, Indigenous research practices, restorative justice and the AES First Nations Cultural Safety Framework provide useful framing. Although focused on the Victorian treaty context, the paper may be transferable to other jurisdictions and evaluations involving or impacting Aboriginal and Torres Strait Islander peoples in support of their sovereignty and self-determination.
ion trainers and facilitators.

Authors: Kristy Hornby (Grosvenor)

There is a lot of interest in rapid M&E planning and rapid evaluations at present; partially borne out of rapid contexts in a COVID-19 policy context; and partially borne out of constricting appetites for time and money spent on evaluations. It is unlikely this trend will reverse in the short-term, so what do we do about it to acquit our responsibilities as evaluators, ethically and appropriately, in a rapid context? This session sets out a step by step approach to conducting a rapid evaluation, inviting attendees to follow along with their own program in mind, to come away from the session with a pathway for conducting their own rapid evaluation. The session uses a fictional case study as the construct to move the rapid evaluation approach forward, describing throughout the session how you can use literature reviews, qualitative and quantitative data collection and analysis techniques, and report writing approaches innovatively to save you time while not compromising rigour.

We contend it is possible to do a rapid evaluation ethically and appropriately, but the backbone of doing so is good planning and execution. This session shares practical tips and approaches for doing so through each key phase of an evaluation, so attendees are well-equipped for their next rapid evaluation.

To consolidate the learning, attendees will be provided a framework to come away from the session with a high level plan of how to conduct their own rapid evaluation, to increase their chance of success.

Authors: Eleanor Kerdo (Attorney Generals Department ),Claudia Oke (Attorney Generals Department, AU),Michael Amon (Attorney Generals Department, AU),Anthony Alindogan (Attorney Generals Department, AU)

To embed a culture of evaluation across the Australian Public Service (Commonwealth of Australia, 2021), we must first have an accurate understanding of the current state of evaluation capability and priorities across Commonwealth agencies. This paper shares tools on how to build an effective measurement framework for evaluation culture, and discusses how to use these for evaluation capability uplift.
We explore quantitative and qualitative methods to gather and analyse data to measure an organisation's readiness to change its culture towards evaluation. This includes assessing staff attitudes towards evaluation, the level of opportunity for staff to conduct and use evaluation, and confidence in their knowledge of evaluation.
We discuss the development of a staff evaluation culture survey based on Preskill & Boyle's ROLE and how behavioural insight tools can be utilised to boost engagement. The paper discusses the utility of holding focus groups with senior leaders to understand authorising environments for evaluation and key leverage points. Also discussed, are challenges and innovative solutions that were encountered throughout the assessment process.
This paper will be valuable for those who work in, or with, any government agency with an interest in evaluation capacity building and driving an evaluation culture within organisations. This paper explains each stage of measurement design, data analysis and results, and discussing opportunities for action.
1 Preskill, H., & Boyle, S. (2008). A Multidisciplinary Model of Evaluation Capacity Building. American Journal of Evaluation, 29(4), 443-459. ://journals.sagepub.com/doi/10.1177/1098214008324182

2 Michie S, Atkins L, West R. (2014) The Behaviour Change Wheel: A Guide to Designing Interventions. London: Silverback Publishing. www.behaviourchangewheel.com.

3 Lahey, R. (2009). A Framework for Developing an Effective Monitoring and Evaluation System in the Public Sector: Key considerations from International Experience. Framework for developing an effective ME system in the public sector (studylib.net)

Authors: Skye Trudgett (Kowa), Rachel Kerry (CAGES Foundation, AU)

The philanthropic sector has long grappled with power imbalances inherent in funding relationships, particularly in the context of support for First Nations communities. This panel session explores a groundbreaking Monitoring, Evaluation, and Learning (MEL) approach that inverts traditional power structures, placing First Nations communities in the driver's seat to assess the adherence of a leading philanthropic organisation to their stated values and principles.

Drawing from the collaborative efforts of one foundation and its MEL partner, this session showcases a MEL model that exemplifies shared power and mutual accountability. The panel will consist of thought leaders from the philanthropic sector, First Nations community representatives, and MEL experts who have been at the forefront of developing and implementing this innovative approach.

Through a facilitated discussion, panellists will delve into the process of co-creating a MEL framework that empowers communities to evaluate the performance of philanthropists against a set of mutually agreed-upon criteria. This approach ensures that philanthropic actions align with community expectations, cultural protocols, and contribute to genuine and sustainable impact.

Attendees will gain insights into the challenges and successes of operationalising this community-centric MEL method. The session aims to inspire other philanthropic entities to reflect on their practices and adopt similar approaches that truly shift power to First Nations communities.

Authors: Kizzy Gandy (Verian (formerly Kantar Public) )

As evaluators, one of our key ethical responsibilities is to not cause psychological harm or distress through our methods. We often start workshops or interviews with a warning that the topic may be upsetting and provide contact information for mental health services to participants under the assumption this is the most ethical practice.

Trigger warnings are used with good intentions and are often recommended in evaluation ethics guidelines. However, what do we know about their impact? Is there a risk they actually trigger people more?

This talk examines the evidence on whether trigger warnings are an effective strategy for reducing the risk of trauma and re-traumatisation when discussing topics such as sexual assault, mental health, violence, drug use, and other sensitive issues. It also touches on new evidence from neuroscience about how emotions are understood differently now compared to in the past.

This session will not provide a definitive answer on when or how to use trigger warnings but aims to challenge the audience to think critically about whether trigger warnings are useful in their own work.

Authors: Candice Butler (Queensland Aboriginal and Torres Strait Islander Child Protection Peak ),Michelle McIntyre (Queensland Aboriginal and Torres Strait Islander Child Protection Peak, AU),John Prince (JKP Consulting, AU)

There is increasing recognition that evaluations of Aboriginal and Torres Strait Islander programs must be culturally safe and appropriate, and represent the worldviews, priorities, and perspectives of Aboriginal and Torres Strait Islander communities. Aboriginal and Torres Strait Islander peoples have the cultural knowledge and cultural authority to design appropriate evaluations that are safe, and that tell the true story of the impacts of our ways of working.

As a peak body for Aboriginal and Torres Strait Islander community-controlled organisations we wanted to ensure that the worldviews and perspectives of our members and communities are embedded in any evaluations of services delivered by our member organisations. This is a necessary step towards building an evidence base for our ways of working, developed by and for Aboriginal and Torres Strait Islander people. To that end we developed an evaluation framework to enable self-determination and data sovereignty in evaluation, and to build capacity among our member organisations to undertake and/or commission culturally grounded evaluations. Culturally grounded evaluations are led by Aboriginal and Torres Strait Islander people and guided by our worldviews and knowledge systems - our ways of knowing, being and doing.

This paper reports on the development and implementation process used in the project and describes the standards and principles which underpin the framework. An example of how the framework is being applied in practice is also outlined. Our principles for evaluation describe the core values which underpin culturally grounded and safe evaluation including self-determination; cultural authority; truth-telling; two-way learning; and holistic approaches. The evaluation standards and associated elements operationalise our principles and embed them in evaluative practice.

Authors: Shefton Parker, Monash Univeristy; Amanda Sampson, Monash Univeristy

Increasingly, turbulent, and rapidly changing global operating environments are disrupting organisational plan implementation and strategy realisation of institutions. The session introduces a novel organisational collaborative strategic learning and effectiveness model, intended to bolster organisational resilience responses amidst such turbulence.
A scarcity of suitable organisational strategic learning systems thinking models utilising evaluation methodology in a joined-up way, prompted the presenters to develop a model. The model is tailored for strategic implementation in a complex organisational system environment, operating across decentralised portfolios with multiple planning and operational layers. The model amalgamates evaluation methodologies to identify, capture, share and respond to strategic learning in a complex system. It is hypothesised the model will outperform conventional organisational performance-based reporting systems, in terms of organisational responsiveness, agility, adaptability, collaboration, and strategic effectiveness.
The presentation highlights the potential value of integrating and embedding evaluation approaches into an organisation's strategy, governance and operations using a three-pronged approach:
- Sensing: Gathering relevant, useful timely data (learning);
- Making sense: Analysing and contextualising learning data alongside other relevant data (institutional performance data, emerging trends, policy, and legislative reform etc); and
- Good sense decisions: Providing timely and relevant evaluative intelligence and insights to support evidence based good decision making.
The presenters advocate for a shift from viewing evaluation use as a 'nice to have' to a 'must have' aspect of organisational growth and sustainability. The model aims to foster a leadership culture where decision makers value the insights that contextualised holistic organisational intelligence can provide for;

i) Strategic planning: Enhanced planning and strategic alignment across portfolios;

ii) Operational efficiency: Reducing duplication in strategic effort and better collaboration towards strategic outcomes;

iii) Business resilience and sustainability: Improved identification and quicker response to emerging opportunities and challenges; and

iv) Strategic effectiveness: Informing activity adaptation recommendations for strategic goal realisation.

Authors: Dana Cross (Grosvenor ),Kristy Hornby (Grosvenor )

"If all you have is a hammer, then everything looks like a nail." - Maslow/Kaplan/Unknown

Maslow's Hammer (aka the law of the instrument or golden hammer) and déformation professionnelle are concepts that speak to cognitive biases that can limit our effectiveness. Essentially, they mean that we use what we know and as evaluators, that is evaluation.

How can we as evaluators and commissioners of evaluations avoid cognitive bias and work effectively within (evaluation) policy parameters to ensure we are adding value and not using evaluation as the only tool in our toolbox?

We invite you to join us in a fast-paced interactive session to unpack:

• the ways in which our expertise can get in our way
• explore what it means to stay open to other tools as evaluation professionals and commissioners of evaluation
• how this challenges us as individuals and as a profession.

Authors: Nerida Rixon

Developing program theory for complex government reforms and charting the 'how' we will reach our destination is not easy. Perhaps you, like me, rely on well tested templates? Do we challenge them and continually refine them to reflect emerging research and make them more useful for our purposes?

This research is about public policy packages and reforms and the program theories (or reform theories) that explain them. This research emerges from a desire to build program theory better, particularly in the context of whole of government reforms. Better program theory can drive better planning, monitoring and evaluation of performance, and better policy and public good.

Evidence shows Australian governments are not effectively planning, monitoring and evaluating performance of programs and policy packages. Theory can support development of meaningful performance indicators to track progress. Without strong program theory and clear strategy, as the Productivity Commission's recent 'Review of the National Agreement on Closing the Gap' study report suggests, we risk a 'spray and pray' approach to change, prioritisation of the wrong things and siloed policy responses.

A literature informed checklist to analyse program theory for completeness and relevance to public administration is provided. Policy makers and evaluators are given a tool and lens to build more complete and relevant program theory and to improve existing program theory.

Analysis of program theory in 15 government reform strategies and outcomes frameworks is presented to show governments' strengths and opportunities. Governments are strong at identifying our destination, or the intended outcomes, though not always in identifying the 'how' we will get there. Governments could improve their program theory by making it more explicit and more complete by articulating 'the when' we expect to see changes from implementing the reforms. Government program theory might be more relevant if potential (non-intended) outcomes are referenced.

Authors: Rachel Wilks (Grosvenor), Kristy Hornby (Grosvenor), Sarika Bhana (Grosvenor)

What is evaluation? Better Evaluation defines it as "any systematic process to judge merit, worth or significance by combining evidence and values". Many government organisations and some private and not-for-profit entities use evaluations as an auditing tool to measure how well their programs are delivering against intended outcomes and impacts and achieving value for money. This lends itself to viewing evaluation as an audit or 'tick-box' exercise when it is really measuring the delivery of an organisation's mandate or strategy (or part thereof). Viewing evaluation more as an audit than a core part of continuous improvement presents a risk of our reports collecting dust.

During this session, we will discuss factors that build a continuous improvement mindset across evaluation teams, as well as across the broader organisation. This will include exploring how to manage the balance between providing independent advice with practical solutions that program owners and other decision-makers can implement more readily, as well as how to obtain greater buy-in to evaluation practice. We present the features that evaluations should have to ensure findings and conclusions can be easily translated into clear actions for improvement.

We contend that it is important to consider evaluation within the broader organisational context, considering where this might link to strategy or how it may be utilised to provide evidence to support funding bids. This understanding will help to ensure evaluations are designed and delivered in a way that best supports the wider organisation.

We end by sharing our post-evaluation playbook - a practical tool to help take your evaluations from pesky paperweight to purposeful pathway.

Authors: Skye Trudgett (Kowa ),Haley Ferguson (Kowa, AU),Tara Beattie (Kowa, AU),Levi McKenzie-Kirkbright (Kowa, AU),Jess Dart (Clear Horizon, AU)

In the pursuit of understanding and honouring the depth of First Nations wisdom, this hands-on session at the AES conference introduces the Ancestral Knowledge Tapestry —a living guide for developing a repository of ancestral knowledge, practices, and philosophies. Participants will actively engage in co-creating a 'Wisdom Base,' a collective endeavour to encapsulate the richness of old and new First Nations knowledges and their application to contemporary evaluative practices.

Through interactive exercises, collaborative dialogue, and reflective practices, attendees will delve into the components of the Ancestral Knowledge Tapestry, exploring the symbiosis between deep knowing, artefacts, deep listening and truth-telling. The session aims to empower participants, particularly those from First Nations communities, to identify, document, and share their unique wisdom in ways that foster self-determination and cultural continuity.
Attendees will emerge from this workshop not only with a deeper appreciation for the intrinsic value of First Nations knowledge systems but also with practical insights into how to cultivate a Wisdom Base that not only preserves but actively revitalises First Nations wisdom for future generations.

Authors: Amanda Mottershead (Tetra Tech International Development), Qudratullah Jahid (Oxford Policy Management Australia, AU),Eroni Wavu (Pacific Community, FJ)

The sustainability of the evaluation sector requires emerging evaluators to be supported in pursuing high-quality practice. What this support needs to be and how it should be developed is much less certain. What topics should we focus on? How should we deliver it? Who should we deliver it to? How can the broader evaluation community support emerging evaluators?

Global experiences in emerging evaluator support contain a treasure trove of lessons which can fill this knowledge gap and inform effective support here in Australia. Experiences show that fostering a strong evaluation community, that includes emerging evaluators, can nurture, ignite and shape future evaluation practices. A variety of approaches are being adopted across the region, and the globe, to foster this sense of community, that range from formal approaches to capacity building to more informal approaches that focus on experience sharing.

In this session, we bring together current and former emerging evaluator leaders from across the Asia Pacific region to answer some of these questions and understand what approaches could work best for the Australian context. This will include presentations and discussion on in-demand topics, how to formulate support, how to target emerging evaluators and the best means of delivery. The session will be highly interactive, engaging the audience in a question-and-answer forum on this important topic. All panel members have been engaged with emerging evaluator networks in their countries or regions and bring diverse experiences to facilitate cross learning. The session will provide practical ways forward for the broader evaluation community to grow and support the future of evaluation.

Authors: Julie Elliott (Independent Evaluator), Jill Thomas (J.A Thomas & Associates, AU), Martina Donkers (Independent Evaluator, AU)

Mentors and mentees from the AES Group Mentoring Program share rich experiences of group learning, knowledge sharing, and reflective practice, exploring the Wayfinding skills, knowledge, and expertise they have found through the program and the valuable lessons learned.

AES remains committed to mentoring, and this session provides a unique opportunity to hear perspectives across the mentoring spectrum, from Fellows to emerging evaluators, and the ways that sharing our professional practice enhances our work. Since 2021, the AES Group Mentoring Program has been a trailblazer in fostering professional growth and competencies for emerging and mid-career evaluators, enabling mentors and peers to help navigate unfamiliar territories, incorporating various tools and strategies.

Our dynamic panel will discuss how evaluators have adapted their approaches to mentoring and to evaluation practice with the support of the program. It's a session where personal and professional growth intersect and will offer a unique perspective on the transformative power of mentorship.

This discussion is for evaluators who are passionate about learning - both their own and that of other AES members! Whether you're a seasoned professional eager to contribute to your community, an emerging talent or a mid-career evaluator navigating contemporary evaluation ecosystems, this session is for you. Don't miss this opportunity to hear directly from mentors and mentees who value the shared, continuous journey of social learning and adaptation.

Authors: Amy Gullickson (University of Melbourne), Taimur Siddiqi (Victorian Legal Services, AU)

AES in collaboration with learnevaluation.org offers a competency self-assessment to members. The aim to help individuals understand their strengths and plan their learning journey, to help the AES continue to tailor its professional development offerings and develop pathways to professionalisation, and to contribute to ongoing research about evaluation learners. In this session, members of the AES Pathways Committee will briefly summarise the findings from the self-assessment and then invite participants into groups by their discipline and sector to discuss: Which competencies are really core and why? Reporting out from groups will will reveal whether the core competencies differ based on the sectors/background of the evaluators. The follow up discussion will then explore: What do the findings mean for evaluation practice, and teaching and learning? How do they relate to professionalisation? If we want to increase clarity about what good evaluation practice looks like - what are our next steps related to the competencies?

Participants will benefit from reflecting on their own competency self-assessment in relation to the findings and discussion, and discovering how the backgrounds of learners influences their ideas about core competencies. The session findings will be shared with the AES Pathways Committee to inform AES' next steps for the competencies, self-assessment, and ongoing discussion of pathways to professionalisation.

Authors: Anne Smyth (LDC Group), Lesley Thornton (LDC Group, AU), Kym Coupe (First Step, AU), Caroline Lynch (Launch Housing, AU)

As all Wayfinders would understand, when we embarked on a developmental evaluation of the Road Home, we really had no idea how the program or evaluation would play out in practice. We did know however that the usual way of delivering crisis housing services was not working well for either clients or staff. Something needed to change. We needed to change. So, we did - we being the Road Home team working with the evaluators.

Road Home centres on a strong and engaged multidisciplinary team to deliver mental health, medical, legal and housing services to people in crisis accommodation, where they are, and when they need it the most. This integrated way of working is in stark contrast to the conventional, single discipline outreach and in-reach approaches that characterise service delivery in the community sector - its impact has been significant.

This panel will bring leading representatives of the Road Home team and the evaluators together to explore with our audience what we have learned; what it takes to do this well, the benefits to clients, staff and participating organisations, the pitfalls and challenges and the value of developmental evaluation and its methods.

We now have a much better idea of what Road Home looks like, what it takes to support and enable it, to achieve valued outcomes and to meaningfully evaluate it. The role of evaluators and the project manager in holding the uncertain and evolving space characteristic of developmental evaluation and wayfinding is central - it has taken clarity, alignment of purpose, a lot of patience and much persistence, not to mention flexibility. It has been and remains quite the journey!

Authors: John Guenther (Batchelor Institute Of Indigenous Tertiary Education), Anthea Rutter (University of Melbourne, AU), Yvonne Zurynski (Macquarie Univesity, AU)

The Evaluation Journal of Australasia (EJA) supports evaluators who wish to share their knowledge and practical experiences in a peer-reviewed article. Documenting evidence, including for programs which do not achieve expected results, is critical for improving evaluation practice, building the evidence base, and advancing evaluation methodologies that are rigorous and ethical.

The EJA depends on volunteer reviewers who can offer critical feedback on articles that are submitted. Reviewers help to improve the quality of manuscripts the Journal receives.

The focus of this presentation is on how to write a good review: how to be academically critical, while at the same time providing constructive feedback that will benefit authors and readers. The presenters will offer step-by-step advice on what to look for, how to judge the quality of a manuscript, and how to make constructive suggestions for authors to consider.

The presentation will also explain how reviewing fits within the publication process, from submission to production. It will be most helpful to potential authors and current and potential reviewers. Authors will learn how to prepare their articles so they receive a favourable review, and reviewers will receive clear guidance on presenting their review feedback to authors.

Authors: Julian King (Julian King & Associates Limited), Adrian Field (Dovetail Consulting Limited, NZ)

Evaluation rubrics are increasingly used to help make evaluative reasoning explicit. Rubrics can also be used as wayfinding tools to help stakeholders understand and participate meaningfully in evaluation. Developing rubrics is conceptually challenging work and the search is on for additional navigation tools and models that might help ease the cognitive load.

As a preliminary step toward rubric development it is often helpful to co-create a theory of change, proposing a chain of causality from actions to impacts, documenting a shared understanding of a program, and providing a point of reference for scoping a logical, coherent set of criteria.

However, it's easy to become disoriented when getting from a theory of change to a set of criteria, because the former deals with impact and the latter with value. Implicitly, a theory of change may focus on activities and impacts that people value, but this cannot be taken for granted - and we argue that value should be made more explicit in program theories.

Specifying a program's value proposition can improve wayfinding between a theory of change and a set of criteria, addressing the aspects of performance and value that matter to stakeholders. Defining a value proposition prompts us to think differently about a program. For example, in addition to what's already in the theory of change, we need to consider to whom the program is valuable, in what ways it is valuable, and how the value is created.

In this presentation, we will share what we've learnt about developing and using value propositions. We'll share a simple framework for developing a value proposition and, using roving microphones, engage participants in co-developing a value proposition in real time. We'll conclude the session by sharing some examples of value propositions from recent evaluations.

Authors: Gillian Kennedy (The University of Notre Dame Australia), Tammy Solonec (Kimberley Aboriginal Law and Culture Centre, AU)

Traditional Healers, known in the Kimberley as mabarn (medicine men) and parnany parnany warnti (group of women healers), have been practicing their craft for millennia, however, cultural forms of healing are not funded or incorporated into health services in Western Australia. In 2019 a Kimberley cultural organisation was funded to develop and trial a service delivery model of traditional healing. The trial ended in November 2023.

This presentation will reflect on a Developmental Evaluation (DE) that was undertaken throughout the model development and trial of this traditional healing service using a multi-method approach, incorporating participant observation; semi-structured interviews; small group discussions; and a client survey. Data was collated into a 'checklist matrix', using a traffic light system to show how each element of the model was tracking according to different stakeholder perspectives. This information was then provided back to the healing team iteratively to incorporate further into the model design.

The DE team acted as a 'critical friend' to the project. Two Aboriginal research assistants (one male and one female) were able to provide valuable cultural interpreting for the project to ensure that cultural sensitivities around the healing practices were carefully managed. The DE team also helped the healing team to develop a set of guiding principles and a Theory of Change to help the project stay true to their underpinning cultural values.

The DE process helped to inform a culturally-governed and owned clinic model, working with both men and women healers, that is unique to the Kimberley. DE puts the evaluation team inside the project. This relational element is reflective of Aboriginal worldviews but may bring challenges for perceptions of objectivity that are championed in traditional forms of evaluation. We argue that the evaluator as a trusted, critical friend was ultimately part of the success of the healing project.

Authors: Duncan Rintoul (UTS Institute for Public Policy and Governance (IPPG) ),George Argyrous (UTS Institute for Public Policy and Governance (IPPG), AU),Tish Creenaune (UTS Institute for Public Policy and Governance (IPPG), AU),Narina Dahms (ACT Government: Chief Ministers, Treasury and Economic Development Directorate, AU),Peter Robinson (ACT Government: Chief Ministers, Treasury and Economic Development Directorate, AU),Robert Gotts (ACT Government: Chief Ministers, Treasury and Economic Development Directorate, AU)

The ACT Evidence and Evaluation Academy is a prominent and promising example of sustained central agency investment in evaluation capability building (ECB).

The Academy was launched in 2021 as a new initiative to improve the practice and culture of evidence-based decision-making in the ACT public sector. Its features include:

• a competitive application process, requiring executive support and financial co-contribution
• a series of in-person professional learning workshops where participants learn alongside colleagues from other Directorates
• a workplace project, through which participants apply their learning, receive 1-1 coaching, solve an evaluation-related challenge in their work and share their insights back to the group
• executive-level professional learning and practice sharing, for nominated evaluation champions in each Directorate
• sharing of resources and development of evaluation communities of practice in the Directorates
• an annual masterclass, which brings current participants together with alumni and executive champions.

Four years and over 100 participants later, the Academy is still going strong. There has been an ongoing process of evaluation and fine tuning from one cohort to the next, with encouraging evidence of impact. This impact is seen not only for those individuals who have taken part but also for others in their work groups, including in policy areas where evaluation has not historically enjoyed much of a foothold.

The learning design of the Academy brings into focus a number of useful strategies - pedagogical, structural and otherwise - that other central agencies and line agencies may like to consider as part of their own ECB efforts.

The Academy story also highlights some of the exciting opportunities for positioning evaluation at the heart of innovation in the public sector, particularly in the context of whole-of-government wellbeing frameworks, cross-agency collaboration and strategic linkage of data sets to support place-based outcome measurement.

Authors: Kristy Hornby (Grosvenor), Eleanor Williams (Australian Centre for Evaluation), Mandy Chaman (Outcomes, Practice and Evidence Network)

Navigating ethics is an essential part of any evaluation journey. As evaluators we often encounter complex situations that require thoughtful consideration of ethical principles and practice, far beyond the formal ethics process itself.

This session will explore real-world scenarios and provide attendees with actionable strategies to enhance ethical decision-making in their evaluation practice. The panel will speak to questions of managing commissioners' expectations, how to speak frankly to program areas where under-performance is found, issues of confidentiality, ensuring culturally sensitive practice, and ensuring power imbalances are acknowledged and addressed.

The panel presentation will take attendees through the journey of ethical practice and will consider:
- The overall significance of ethical thinking in evaluation
- Common ethical challenges faced by evaluators
- Practical tools and frameworks that empower evaluators to uphold their ethical standards and deliver meaningful results that can withstand scrutiny
- From an internal evaluator perspective, the balancing act of managing these tensions successfully
- Case studies that can illustrate the application of practical ethics in evaluation
- Takeaways and recommendations.

Eleanor Williams, Managing Director of the Australian Centre for Evaluation; Mandy Charman, Project Manager for the Outcome, Performance and Evidence Network in the Centre for Excellence in Child and Family Welfare; and Kristy Hornby, Victorian Program Evaluation Practice Lead at Grosvenor will be the panellists. Our expert panellists will talk to their deidentified war stories in their current and previous roles to set out exactly what kind of challenges evaluators can face in the conduct of their work, and learn from the panellists' hands-on experience on what to do about them. Attendees will be encouraged to participate in a dynamic dialogue with the panellists and with each other, to share their own experiences and strategies for addressing ethical concerns, building on the content shared through the session.

Authors: Skye Trudgett (Kowa ),Sharmay Brierley (Kowa, AU)

This ignite presentation will delve into the pioneering evaluation within the education sector, where a series of education initiatives were designed and implemented by Aboriginal Community Controlled Organisations (ACCO's) and mainstream Education partners to uplift and support young First Nations peoples. We will uncover how the initiative's evaluation framework was revolutionarily constructed with First Nations communities at its heart, applying the reimagining evaluation framework, utilising diverse data collection methods and producing Community Reports that reflect First Nations experiences and voices.

Attendees will be guided through the evaluative journey, showcasing the incorporation of wisdom to demonstrate the profound value of community-delivered initiatives that contribute to change. The session will highlight the success stories and learnings, emphasising how this approach not only benefits the current generation but also lays the groundwork for the prosperity of future generations.

Authors: Lauren Gibson (Mind Australia ),Dr. Edith Botchway (Mind Australia, AU), Dr. Laura Hayes (Mind Australia, AU)

Outcome measurement in mental health services is recommend as best practice and provides an opportunity for clients and staff to track progress and navigate the complex road to recovery together. However, there are many barriers to embedding outcome measures in mental health services, including time constraints, low perceived value among staff and clients, and not receiving feedback on outcomes regularly. To overcome these challenges, a national not-for-profit provider of residential and non-residential psychosocial support services, created an innovative approach for designing and implementing outcome measures. The objective of our presentation is to describe this approach which has resulted in average outcome measure completion rates of over 80% across 73 services in Australia.

Design
We believe the key to achieving these completion rates is through understanding the needs of outcome measures end-users, including clients, carers, service providers, centralised support teams, and funding bodies. In this presentation we will share how we:

• "Begin with the end in mind" through working with stakeholders to create user personas and program logics to identify meaningful outcomes and survey instruments.
• Design easy to use digital tools to record quality data and provide stakeholders with dashboards to review their outcomes in real time through visualising data at an individual client level, and service level.

Implementation
Also key to embedding outcome measures is having a structured, multi-stage approach for implementation, with tailored support provided to:

• Prepare services (e.g., Training)
• Install and embed outcome measures in routine practice (e.g., Service champions)
• Maintain fidelity over time (e.g., Performance monitoring)

The presentation will highlight the salient barriers and enablers identified during each design and implementation stage.

Overall, the presentation will provide a practical example of how to design and implement outcome measures in mental health services to ensure they are adding value for relevant stakeholders and enabling efficient and meaningful evaluation.