Humans are complex and diverse. To create social change, what do we need to understand about them?
Their behaviours and mindsets are key, but the broader context and systems they operate within paints a fuller picture of the multiple moving parts that need to change simultaneously for sustained impact. These changes can be mapped, with embedded evaluative thinking, building a pathway for formal evaluation.
In this session, experts in Human-Centred Design and social change share their innovative approaches to thinking beyond the project- or program-level goals or organisational level performance indicators. Examples are drawn from direct experiences working across various transformation projects, from reducing child sexual exploitation and preventing academic misconduct to improving the care economy and elevating patient outcomes. They demonstrate how program goals and social change vision can not only be realised together, but also how a combination of strategic prioritisation, collaboration capability building and network can accelerate the process.
