aes24 International Evaluation Conference

Authors: Rachel Wilks (Grosvenor), Kristy Hornby (Grosvenor), Sarika Bhana (Grosvenor)

What is evaluation? Better Evaluation defines it as "any systematic process to judge merit, worth or significance by combining evidence and values". Many government organisations and some private and not-for-profit entities use evaluations as an auditing tool to measure how well their programs are delivering against intended outcomes and impacts and achieving value for money. This lends itself to viewing evaluation as an audit or 'tick-box' exercise when it is really measuring the delivery of an organisation's mandate or strategy (or part thereof). Viewing evaluation more as an audit than a core part of continuous improvement presents a risk of our reports collecting dust.

During this session, we will discuss factors that build a continuous improvement mindset across evaluation teams, as well as across the broader organisation. This will include exploring how to manage the balance between providing independent advice with practical solutions that program owners and other decision-makers can implement more readily, as well as how to obtain greater buy-in to evaluation practice. We present the features that evaluations should have to ensure findings and conclusions can be easily translated into clear actions for improvement.

We contend that it is important to consider evaluation within the broader organisational context, considering where this might link to strategy or how it may be utilised to provide evidence to support funding bids. This understanding will help to ensure evaluations are designed and delivered in a way that best supports the wider organisation.

We end by sharing our post-evaluation playbook - a practical tool to help take your evaluations from pesky paperweight to purposeful pathway.